Frequently Asked Questions
Clear answers about booking, pricing, coverage and your Ziyarat journey.
How do I book a ride?+
The fastest way is WhatsApp. Use the booking form on our Book Now page or message +966 50 068 9196 directly with your pick-up, drop-off, date, time and number of passengers. We confirm your fare and vehicle within minutes.
How much does it cost?+
We use fixed, transparent fares agreed before your trip - no meters and no hidden fees. The price depends on the route, vehicle type and number of passengers. Send us your trip details on WhatsApp for an exact quote.
Which areas do you cover?+
We serve Makkah, Madinah, Jeddah and Taif, including airport and hotel transfers, and travel across the wider Kingdom of Saudi Arabia on request.
What types of vehicles do you have?+
Sedans (1-3 passengers), SUVs (1-5), vans such as the Toyota Hiace (6-11) and coasters/buses (12+). All vehicles are clean, air-conditioned and well-maintained. Let us know your group size and luggage and we will recommend the right one.
Do you offer airport pick-up from Jeddah and Madinah?+
Yes. We provide meet-and-greet airport transfers from Jeddah (King Abdulaziz International) and Madinah airports directly to your hotel in Makkah or Madinah, with flight tracking so we are there when you land.
Can you arrange a full Ziyarat tour?+
Absolutely. We arrange guided Ziyarat tours of the blessed sites in Makkah, Madinah and Taif at an unhurried pace, with a driver who knows the sites and respects your time for prayer and reflection.
Are your drivers professional and licensed?+
Yes. Our drivers are vetted, experienced and courteous, and we operate as a fully licensed Saudi transport company (License No. 35/00008116).
How do I pay?+
Payment arrangements are confirmed with you on WhatsApp when you book. We keep everything transparent and agreed in advance.
What is your cancellation policy?+
Plans change, especially during Umrah and Hajj. Please let us know as early as you can on WhatsApp and we will do our best to accommodate any change or cancellation.
Is support really available 24/7?+
Yes. Flights and rituals happen at all hours, so you can reach a real person on WhatsApp at any time of the day or night.